Concept Development
Strategic Planning
Pre-Opening Services
Pre-Opening Services
Cultures aren't created by accident! It takes a strategic plan to amplify the culture of your organization. Whether you're adding a new service line or launching a new concept, our team can help.
Pre-Opening Services
Pre-Opening Services
Pre-Opening Services
Our team will help identify all pre-opening requirements to ensure nothing is overlooked, no time is wasted, and your team is fully prepared on opening day. Our pre-opening service draws from our other services, combining them as needed.
Menu Development
Pre-Opening Services
Menu Development
Our culinary team can assist with recipe standardization and creative assistance. We also offer a complete menu and process assessment which identifies any opportunities to improve cost and control processes. Contact us today to discuss your needs and let our team of experts customize a program that fits your needs.
Training Services
Training Collaterals
Culture & Service Training
Orientation & Onboarding
Every job needs detailed guidelines that can be clearly communicated to staff. Every employee needs a clear set of objectives that are measurable and achievable.
Our team of experienced trainers will work with you to create these standards and document them in training friendly format.
Orientation & Onboarding
Culture & Service Training
Orientation & Onboarding
Successful businesses have at their core a sound skill and knowledge program to ensure that all team members are thoroughly aware of the responsibilities surrounding their job.
Our team will support the development of a comprehensive onboarding & orientation process to ensure every member of your team is prepared from day one.
Culture & Service Training
Culture & Service Training
Culture & Service Training
We believe an amplified guest experience begins with transforming team members into brand ambassadors.
This program also provides in-depth knowledge of guest expectations and the skills needed to best handle every interaction in order to exceed those expectations. This program is designed to ensure that everyone in your company delivers an amplified guest experience.
Real-Time Support
Leadership Development
Culture & Service Training
We believe that without focused on-site training within every department, what has been learned may not be what is practiced.
Our trainers go on-site and help guide your leaders and show them how to best implement and monitor the agreed-upon standards with their teams to truly amplify the guest experience.
Leadership Development
Leadership Development
Leadership Development
The success of any cultural initiative depends directly on the skills of the leaders driving the process.
A large part of permanently amplifying your guest experience involves consistent support and development of those leaders.
Our leadership development courses are designed to help develop leaders individually or as a team. Contact us today to discuss out curriculum or custom process.